At Prima Marca, our dedication to excellence extends to the robust management and security of every website entrusted to us. We are primarily responsible for security measures, timely updates, and overseeing the technical intricacies that ensure the smooth functionality and up-to-date features of your website. We strive to deliver an unparalleled service, optimizing your data for optimal outcomes. Consequently, we do not accommodate externally-managed websites or permit client-level developer access.
Our suite of services encompasses meticulous backup protocols, advanced staging workflows, and rigorous security measures, all engineered to ensure the integrity and safety of your data. While we take charge of the technical side, for product or content management, we recommend establishing an Enterprise relationship with our sales team. Furthermore, our package also includes various affiliate licenses, providing you with the tools necessary to elevate and scale your website.
Host your WordPress website with us for unparalleled speed, security, and support.
Many people encounter issues with their WordPress websites when trying to scale their business. These issues can range from slow loading speeds and poor website performance to security vulnerabilities and plugin compatibility problems. These challenges can be frustrating and time-consuming to address, often leading to lost revenue and missed opportunities for growth.
At our digital agency, we have the expertise and experience to help businesses overcome these challenges and scale their WordPress websites successfully. We offer tailored hosting solutions optimized for WordPress, including high-speed performance and security features to ensure your website runs smoothly and safely.
Our team of experts is dedicated to providing exceptional support and personalized service, ensuring that your website is always up-to-date and optimized for success. With our help, you can focus on growing your business, while we take care of the technical details and provide the tools you need to succeed.
Choose us as your digital agency partner and experience the peace of mind that comes with knowing your WordPress website is in good hands.
At our hosting service for WordPress, we prioritize the privacy and security of our clients’ data. We understand the importance of compliance with data protection regulations such as GDPR, and we partner with external parties that are fully compliant with these regulations.
While we do not provide GDPR compliance services ourselves, we work with hosting providers, plugins, and other third-party services that are fully compliant with GDPR and other data protection laws. This ensures that your website remains compliant with applicable regulations, and that your users’ data is protected to the highest standards.
Our partners and services include:
We believe that working with GDPR-compliant partners is essential to ensuring the privacy and security of your data. If you have any questions about our GDPR compliance measures, please do not hesitate to contact us.
At our hosting service for WordPress, we take responsibility for ensuring your website runs smoothly, securely, and reliably. We partner with leading external platforms, companies, and respected plugins to provide you with a top-notch digital experience. While we strive to deliver the best service possible, unexpected issues may arise from time to time. Therefore, we want to be transparent about our responsibilities and limitations.
We are responsible for:
However, please note that we cannot be held responsible for:
Any issues arising from external plugins, platforms, or services that we do not manage or control.
Any damage or loss of data resulting from malicious attacks or hacking attempts.
Any losses incurred due to third-party service interruptions or failures.
Any damages or losses resulting from errors or omissions in the content of your website.
Any legal liabilities that may arise from your website’s content or functionality.
We are committed to providing the best possible support and maintenance services to keep your website healthy and functional. If you encounter any issues with our services, please do not hesitate to contact us, and we will do our best to resolve them promptly. Access our customer support team at: [email protected]
Upon engaging with Prima Marca, we’ll undertake a comprehensive data collection of either your existing website or for the new development in the pipeline. Our team will oversee the complete management, organization, and bolstering of your site’s security infrastructure. This involves preparing all necessary access points and client certifications. In a swift and efficient manner, we will execute the full migration of your website or initialize the creation of the new environment. Rest assured, the delivered website will be finely optimized, running seamlessly without any bugs or issues. Should there be any unforeseen bugs or fixes requiring additional development hours or adjustments to platforms, these will be discussed and negotiated with the client to ensure transparency and mutual agreement.
Certainly. At Prima Marca, we prioritize flexibility and ensuring our clients have control over their decisions.
You can terminate the service at any point without facing any penalties. On top of that, we offer a complimentary archive delivery of your data for your convenience.
However, it’s worth noting that any licenses linked to our hosting will be removed once you cancel. For larger enterprise projects or webshops with data exceeding 50GB, the data migration and archive delivery may necessitate special arrangements. In such cases, potential additional expenses related to the data transfer will be discussed with you.
To finalize the cancellation, you can halt your payment subscription right from your account.
At Prima Marca, we pride ourselves on being a comprehensive digital partner for our clients. Beyond just hosting and managing websites, we extend our expertise into designing and developing state-of-the-art web experiences tailored for digital growth.
This encompasses a wide range of services such as regular updates, system upgrades, design modifications, prompt bug resolutions, and the integration of innovative functionalities to elevate your digital platform.
Our dedicated team works relentlessly to ensure your website not only looks great but also operates seamlessly, aligning with your business goals and evolving market demands.